Answered By: Deborah Lee Last Updated: Nov 09, 2017 Views: 63
If you are getting an error message when you type in your display name for the session and you can't go any further, you may need to clean the cache in your browser.
Here are links on how to clear the cache depending on the browser you are using.
- Firefox: https://support.mozilla.org/en-US/kb/how-clear-firefox-cache
- Google Chrome: https://support.google.com/chrome/answer/95582?hl=en
- Internet Explorer: https://kb.wisc.edu/page.php?id=15141
- Safari: http://guides.instructure.com/m/4214/l/60429-how-do-i-clear-my-safari-browser-cache